FernSign

Privacy Policy

Last updated October 8, 2026.

This policy explains what FernSign Inc. ("FernSign") collects, why, and the choices you have. FernSign operates from New York, United States.

What we collect

  • Account details: name, email address, password (stored as a hash) and your email preferences.
  • Verification details you submit: company, website, role and how you plan to use FernSign.
  • Documents you upload and the signatures, fields and audit events recorded on them.
  • Technical data for the audit trail and security: IP address, browser and device, timestamps.
  • Messages you send through the contact form.

What we don't collect

Files you check with the Verify tool on our website are hashed inside your browser and are never uploaded. We do not sell personal information and we do not use advertising trackers.

How we use it

To run the service, deliver signature requests, keep a legally useful audit trail, prevent fraud, answer support requests and, only with your consent, send product emails.

Sharing

We share data with signers on documents you send, and with processors that host our database and deliver email, under contracts that limit their use of it. A list of sub-processors is available on request. We disclose data when the law requires.

Retention

Account data is kept while your account is open. Sealed documents and their audit trails may be kept for up to ten (10) years where signers or the law rely on them. Contact messages are kept for up to two (2) years.

Security and breach notification

Data is encrypted in transit and at rest, and access is limited to staff who need it. If a breach of private information occurs, we will notify affected people and regulators as required by the New York SHIELD Act (General Business Law § 899-aa) and other applicable laws.

Your rights

You can ask to access, correct, export or delete your personal data, and withdraw email consent at any time. Residents of other jurisdictions, including the EU and UK, have the rights their laws provide. Write to help@fernsign.com; we answer within 30 days.

Contact

FernSign Inc., 228 Park Ave S, New York, NY 10003. Email help@fernsign.com, phone (646) 480-7316.